Draft ready; every statement is backed by approved knowledge.
Inspect AR-2002: conversation, drafts, evidence and audit
Received: · case version 3 · rules rules-2026-10-19.2
Original message
How long is the warranty on the HaloCam 2?
Conversation
Prepared drafts (1)
draft_5e10ebc9 · ready · adapter: extractive · model: rules (fixture metadata, not a live run)
Hi Ana, thanks for reaching out. The warranty does not cover damage from drops, liquid, unauthorized repairs, or third-party firmware. Opening the device housing voids the warranty. All Atlas Ridge products include a 2-year limited warranty against manufacturing defects. If anything is unclear, reply here and we will follow up.
Cited knowledge
Inspect sentence-level draft verification and withheld content
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"model_abstained": false
}Source evidence
Inspect complete support decision
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},
"excluded": []
}Inspect fixture audit and resolution history
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